All boxes and products will be shipped out by the 10th day of each month . All shipments are insurance. If in any case that your package arrives damaged it is USPS liability and you can create a claim with your package since it is insured . Shipping times take any where from 3-7 days . During natural disasters such as fires , earth quakes or COVID -19 shipments may take a little longer . Once your package is in the carriers hands we are no longer responsible for it .